Privacy Policy
Last updated October 16, 2026
This policy covers the alphapixel.ai website, email you send us, and the Wavefront Restore beta. AlphaPixel (“we”, “us”) is a business run by Ram Viswanathan in Washington State, USA.
The Short Version
- Wavefront Restore processes your images on your own computer. They are never uploaded.
- To check its license, Wavefront Restore sends our license server your email address, your license code and a fingerprint of your computer’s ID. Never your images.
- The website has no advertising or tracking. It sets one cookie, and only if you sign in to your account page: the one that keeps you signed in.
- If you email us, we keep your message so we can reply and run the beta.
- We don’t sell your information, and we share it only with the services listed below that run our website, email and license server.
Wavefront Restore
Wavefront Restore runs inside PixInsight on your computer and processes your images there. Your images are not sent to us or to anyone else.
The License Check
Wavefront Restore checks its license with our license server, at api.alphapixel.ai:
- when you activate it on a computer;
- once per PixInsight session, to renew its license (it works offline for 30 days after each renewal);
- when you choose Forgot your code?.
When you activate, it sends your email address and license code. To renew, it sends the license stored on your computer instead. Both also send:
- a fingerprint of your computer’s ID, made on your computer with a one-way function, so the ID itself never leaves it;
- your computer’s name and operating system, so you can tell your computers apart if you ever choose one to remove;
- the Wavefront Restore version and build;
- your computer’s time zone offset, so that dates in its messages are on your calendar.
Forgot your code? sends only the email address you enter and your time zone offset.
For each license we store your name and email address, when the license was issued, and a fingerprint of your license code, never the code itself. For each computer we store the fingerprint of its ID, its name and operating system, when it was activated and when it last renewed. When you choose Forgot your code?, or get a new code on your account page, we also store a fingerprint of the new code and when we sent it.
We don’t store your IP address. The license server and its database run on Cloudflare, which receives your IP address in order to deliver each request; our server also uses it briefly, in memory, to limit repeated attempts. Our server keeps no record of what you send beyond what is listed above.
On your computer, Wavefront Restore keeps its license in a small file in your user account’s application data folder. It holds your name, email address, license type and the computer fingerprint, signed by our server so that it can’t be altered.
New codes from Forgot your code? and from your account page, and sign-in emails, are sent from support@alphapixel.ai through Google Workspace, which keeps a copy in our mailbox, as it does for every email we send.
Updates
Beta builds and updates are downloaded through PixInsight’s update system from our update server. Like any web server, it receives your computer’s IP address when PixInsight checks for or downloads an update. Our license server’s answers also tell Wavefront Restore whether a newer build is available, worked out from the version information above.
The Website
alphapixel.ai is hosted by Cloudflare, which handles each request to deliver the page and protect the site. That involves your IP address and basic browser details, as described in Cloudflare’s privacy policy. The site has no advertising or third-party tracking, and sets no cookies except the one described under Your Account Page. We may use Cloudflare Web Analytics, which counts visits without cookies and without identifying you.
Your Account Page
On your account page, at alphapixel.ai/account/, you can see your licenses and the computers they’re active on, remove a computer, and get a new license code.
To sign in, you enter your email address, and if it has a license we email it a sign-in link and code. We store a fingerprint of the link and of the code, and when we sent them; they work for 15 minutes, and we delete them a day later.
Signing in sets one cookie, on api.alphapixel.ai, holding a random token that keeps you signed in on that browser for 30 days or until you sign out. It is needed for the page to work and is used for nothing else. We store a fingerprint of the token, whose account it is and when it lapses, and delete it when it lapses or you sign out.
When you remove a computer or get a new code on the page, we record what you did and when, with your license records.
When you email us, for example to join the beta waitlist, ask for help or report a problem, we receive your email address, your name if you give it, and what you write, including any attachments. We use it to reply to you, to run the beta and to fix problems. Our email is provided by Google Workspace.
Images You Send Us
If you send us images to report a problem, we use them only to investigate and fix it. We won’t publish them, share them, or use them to train our models without your permission.
How Long We Keep It
We never store your license code, only a fingerprint of it. Sign-in links and codes for your account page are deleted a day after they’re sent, and sign-ins when they lapse or you sign out. We keep the records of a beta license only as long as we need them, and no longer than a year after the license ends, for example when the beta ends. We keep the records of a paid license for as long as the license lasts, which is indefinitely, so that we can support it for as long as you use it. We keep your emails for as long as we need them to run the beta and support you.
You can ask us to delete any of it at any time. Deleting your license records ends your license.
Your Choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by emailing alphapixel@alphapixel.ai. We will reply within 30 days.
Children
The site and the software are not aimed at children under 16, and we don’t knowingly collect information from them.
Changes
If we change this policy, we will update this page and the date at the top.